Technical Service Support

Paul plays a key role in supporting customers from their start-up day onward, providing training, maintenance, and ongoing support while also coordinating engineers.

He joined Lely West in 2007, having previously worked as an IT Engineer. His introduction to Lely came through his brother-in-law, who had purchased two Lely robots. After speaking with a project specialist about the role, Paul decided to take the leap.

Later in 2010, he transitioned to Lely Center Yeovil, where he progressed to Senior Service Manager. Paul was drawn to Lely because he saw it as a premium product within the industry and the best solution for the future of farming. He continues to be excited about Lely’s innovations and looks forward to seeing how new advancements shape the future of agriculture.

Mark is a highly valued and experienced member of the team. His role involves providing support, maintenance, and training to both customers and engineers.

With a background as a print engineer at one of the largest print press manufacturers, Mark sought a new challenge and joined Lely West in 2009. In 2012, he transitioned to Lely Center Yeovil as a Service Engineer. Since then, he has been promoted to Service Manager, where he leads a team of 17 engineers. He thrives on the variety each day brings and enjoys working closely with his team to tackle new challenges.

Chris is passionate about training engineers to methodically assess situations and identify problems efficiently. His goal is to develop their skills so they can troubleshoot effectively and provide the best possible support.

He began his journey with Lely Center Holsworthy in 2011 after previously working as a truck mechanic at DAF. Looking for a change, he saw a Lely job advert and knew it was the right fit.

Chris took a brief hiatus, gaining experience working for another milking company fixing rotary parlors and later as a service manager at a tractor dealership. In 2023, he returned to Lely as a Group Service Development Specialist, bringing his expertise and passion for developing the next generation of engineers.

Growing up on a family dairy farm which invested in Lely Robots before the farm unfortunetly had to be sold. I was speaking with the Lely team and due to my experience they offered me the job. 7 years later and I am still enjoying the Job working with farmers to ensure their robots are working well for the cows. The working environment at Lely Center Yeovil is great, the team are lovely and everyone loves being appart of dairy innovation. 

Charlie started out as a car mechanic before joining Lely Center Yeovil in 2021. Wanting to be more involved in the agriculture industry, something he’d always been interested in, he made the move to Lely.

He enjoys the unpredictability of on-call work, where no two days are the same, and loves the challenge of figuring out solutions to keep things running smoothly.

ABC 

Joined us from Lely Center Bydgoszcz in Poland. He brings with him a number of years’ experience with Lely as an engineer. He will be covering the north area.

Has a background in engineering that should contribute well to his new role that will predominately focus on the Discovery, Juno and Calm products across the area.

With over 20 years of experience as a HGV mechanic, Dave brings a wealth of mechanical knowledge and expertise to the role.

Dave previously had heard about robotic milking through his friend and was facinated by the products. He also has agricultural ties from when he was a teenager he used to milk and do yard work on the weekends. 

Dave decided he wanted to change career and to challenge himself, after seeing the job advertised and speaking with a friend who is a Lely Engineer he decided to take the leap. 

New to the role as of November 2024, Dave is keen to complete his SL1 training and get stuck into his new role. Dave says 'The job requires you to learn everything from mechanics, electrics, pneumatics, canbus systems and more, my transferable skills have given me the foundations and I am excited to progress my knowledge'.

Greg is one of our newest engineers joining end of 2024, he is currently training for his SL1. Greg had Lely robots on his home farm and so has some experience with maintaining robotics already.