About our team

Aftercare support is what our business is based on, and when you choose a machine from Lely Center Yeovil, you are guaranteed invaluable technical support. Our certified service technicians are there 24/7 to offer reliability and expertise, personal assistance, quick response times and a professional parts service, all combined with over 50 years experience in Lely products.

Covering areas from Brighton to Minehead, and Hereford to Weymouth, our service department guarantees quick response times, preventative maintenance and unparalleled customer service. 

Our Service Department are also responsible for managing parts distribution, service maintenance, scheduling and our comprehensive service support rota.

Meet the team

The Process

How Technical Service Support works

  • Before installation

    Before the robot becomes operational, we assist you in preparing your farm for automatic milking from a technical perspective.

    1

  • During Operation

    During the installation, we work closely with our colleagues from Farm Management Support. They provide us with advice and training on using robots and management systems. 

    2

  • Periodic check-up

    After installation and start-up, you can continue to rely on us for questions on usage and technical optimisation. While the system is in operation, we pay regular visits to your farm for preventive maintenance. 

    3

Discover our Culture

service technician with car
service technician on phone
service technician robot
service technician vector
service technician with bus

Benefits

Why work at Lely?

  • Equipment

    Equipment

    You will receive a service car, phone and laptop from Lely for your daily work.

  • International work environment

    International work environment

    Working in an international work environment within one of the most innovative organizations in dairy farming and also the largest robot producer in Europe. 

  • Training program

    Training program

    A training program at the start of employment of at least 12 weeks in which you will get to know the robots well.

How can we help you?

Want to learn more about our service technician job opportunities?